Terms of Use

By accessing or using the Services, creating an account, starting a free trial, purchasing a subscription, or otherwise indicating acceptance, you agree to these Terms, our Privacy Policy, Cookie Policy and any other policies referenced in or provided through the Services.

If you use the Services on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms. Each account must still be controlled by one individual user, even where that individual uses the account for an entity.

If you do not agree to these Terms, you must not access or use the Services.

We may update these Terms from time to time. We will post updated Terms with a revised "Last Updated" date and, where changes are material, provide reasonable notice by email, in-product notice or other appropriate means.

For free users, updated Terms will apply from the effective date stated in the notice or posted Terms. For paid subscribers, changes that do not materially reduce your rights or the paid Services may apply from the stated effective date. Material adverse changes to the Terms that affect an active paid subscription will generally apply at the next renewal or when you otherwise accept the updated Terms, unless earlier application is required by law or is reasonably necessary to address security, abuse, legal, regulatory or operational risks.

We may update, modify, suspend or discontinue the Services or any feature from time to time. Where we make a material change or discontinuance that adversely affects an active paid subscription, we will use reasonable efforts to provide prior notice. If we discontinue a paid Service or materially reduce core paid functionality during your then-current paid subscription term, we may offer a substantially similar replacement service. If we cannot reasonably provide a substantially similar replacement and the change materially prevents your use of the paid Service, we will provide a pro-rata refund for the unused portion of the affected subscription term, unless a different remedy is required by applicable law.

Playyy provides AI-powered image and design services that allow users to generate, edit, compose, export and manage visual content using text prompts, uploaded materials, AI tools and design templates.

The Services are provided on an "as available" basis. Availability and performance may vary due to factors beyond our reasonable control, including internet instability, telecommunications failures, cloud or third-party provider outages, denial-of-service attacks, maintenance, model provider issues, content review, legal restrictions or force majeure events.

We will use reasonable efforts to maintain and restore the Services, but we do not guarantee uninterrupted, error-free or secure access. Except as expressly stated in these Terms or required by applicable law, service interruptions, degraded performance, maintenance or third-party failures do not entitle you to refunds, credits, compensation or alternative services.

You must be at least 13 years old, or the equivalent minimum age in your jurisdiction, to use the Services. If you are under the age at which you can lawfully consent to data processing in your jurisdiction, you may use the Services only with consent from a parent or legal guardian.

You must be at least 18 years old, or the age of majority and full contractual capacity in your jurisdiction, to purchase or manage a paid subscription, start a free trial that converts into a paid subscription, or use the Services on behalf of an entity. If you do not meet this requirement, a parent, legal guardian or authorized entity representative must complete the paid subscription or free trial process.

By registering an account, starting a trial or purchasing a subscription, you represent that you meet the applicable eligibility requirements.

You may need an account to access certain features, including saving content, using premium templates, starting trials, purchasing subscriptions or managing projects. You must provide accurate, complete and up-to-date account and billing information and promptly update it when it changes.

Each account is intended for use and control by one individual user. You may not share, transfer, resell, rent, sublicense or allow third parties to access your account. If you use an account on behalf of an entity, that account must still be controlled by one authorized individual, and the entity is responsible for that individual's use of the Services.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must notify us promptly if you believe your account has been compromised.

"User Content" means text prompts, uploaded images, generated or edited images, project files, designs, exports and other content that you submit to or create through the Services, excluding our Services, Templates and Platform Assets.

As between you and us, you retain any rights you have in your User Content, subject to these Terms and applicable law. AI-generated or AI-edited output may not qualify for copyright or other intellectual property protection in all jurisdictions, and we do not guarantee that you will own or be able to register rights in any AI output.

You represent and warrant that:

• you have all rights, licences, permissions and consents necessary to upload, process, use, disclose and share your User Content through the Services;
• your User Content and use of the Services do not infringe or violate any intellectual property, privacy, publicity, data protection, contractual or other rights of any person;
• your User Content does not include sensitive personal information unless you have a lawful basis and all required consents; and
• you will comply with all applicable laws and these Terms when creating, uploading, exporting, sharing or using User Content.

"Templates" means design templates, template packs, layouts and editable template source files made available through the Services. "Platform Assets" means stock images, icons, graphics, fonts, design elements, sample content, presets, styles, layers, source files, prompts, model configurations or other materials provided by us or our licensors through the Services.

We and our licensors retain all rights, title and interest in the Services, Templates and Platform Assets. We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to use Templates and Platform Assets only within the Services and only as permitted by these Terms, the plan you selected and any applicable third-party licence terms.

Unless a template, asset or plan states otherwise:

Paid users may use final exported outputs commercially, including for client projects and marketing, provided they comply with these Terms and third-party rights.

You may not:

• copy, resell, sublicense, distribute, publish or make available Templates, editable source files, template packs or Platform Assets as standalone items;
• extract, download, isolate or redistribute Platform Assets for use outside the Services, except as part of a permitted final exported output;
• create, offer or sell template libraries, stock asset libraries, editable source files, design kits, prompt packs or competing services using Templates or Platform Assets;
• sell or redistribute final outputs as standalone stock content, templates, editable design files or asset packs where the primary value comes from a Template or Platform Asset rather than your own creative contribution;
• use Templates or Platform Assets to develop, train, benchmark or improve a competing product or service; or
• remove, obscure or violate third-party licence notices or usage restrictions.

Some Templates or Platform Assets may include third-party materials, such as fonts, stock images, icons or graphics. Your use of those materials is subject to the applicable third-party licence terms. You are responsible for complying with those terms.

You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process, transmit, display, modify, create technical derivatives of and otherwise use your User Content as reasonably necessary to:

• provide, operate, maintain, secure and support the Services;
• generate, edit, store, retrieve, display and export your content;
• process your requests, prompts and project files;
• moderate content and detect abuse, fraud, security incidents or policy violations;
• troubleshoot bugs, improve reliability and maintain service quality; and
• comply with law, enforce these Terms and protect rights, safety and security.

We do not use your User Content to train generative AI models or foundation models by default. We will not use your User Content for such training unless you expressly opt in or otherwise provide consent through a separate mechanism. If we introduce an optional training feature, we will explain the relevant use and provide a way to withdraw consent for future training use. Withdrawal will not affect processing that occurred before withdrawal, previously trained models, or aggregated, anonymized or de-identified information that no longer identifies you, except where applicable law requires otherwise.

You must not use the Services, User Content, Templates or Platform Assets to:

• violate these Terms, our Privacy Policy, Cookie Policy or other applicable policies;
• violate any applicable law, regulation, court order or third-party right;
• upload, generate, edit, share or distribute illegal, obscene, pornographic, violent, hateful, discriminatory, fraudulent, harmful, defamatory, harassing, threatening, abusive or otherwise unlawful content;
• exploit or harm minors, including child sexual exploitation, sexualized depictions of minors or grooming;
• create or distribute non-consensual intimate imagery, image-based abuse, doxxing, stalking, harassment, impersonation, deceptive deepfakes, inauthentic material, false material, content harmful to reputation, incitement of violence or enmity, or other online harms;
• infringe copyrights, trademarks, publicity rights, privacy rights, trade secrets or other rights;
• generate or edit content containing another person's registered or unregistered trademark, logo, brand asset, likeness or protected work without required authorization;
• collect, upload, process or disclose personal data, sensitive personal data, biometric data, national identification numbers, financial account details, health records or child-related information without a lawful basis and all required consents;
• use facial recognition, identification or surveillance features in violation of law or rights;
• create content for regulated industries or professional advice, including medical, legal, financial, employment, housing, insurance or safety-critical contexts, without proper authorization and human review;
• use the Services where failure, inaccuracy or unavailability could reasonably cause death, bodily injury, property damage, environmental harm or other serious harm;
• introduce malware, viruses, worms, ransomware, harmful code or denial-of-service payloads;
• interfere with or disrupt the Services, networks, servers, models, providers or other users' experience;
• impose unreasonable or disproportionately heavy loads or bypass rate limits, access controls, subscriptions or security measures;
• scrape, crawl, harvest, batch download, archive or create a database of Templates, Platform Assets, User Content or service outputs;
• reverse engineer, decompile, disassemble, decrypt, derive source code, extract model weights or attempt to discover non-public algorithms, prompts, models or systems;
• copy, reproduce, sell, resell, sublicense, transfer, publicly display, rent, lease, export, publish or distribute the Services, Templates or Platform Assets except as expressly permitted;
• use the Services to develop, train, benchmark, improve or operate a competing product or service; or
• assist any person in doing any of the above.

We may, but are not required to, monitor, screen, investigate, block, blur, remove, restrict, suspend or report activity or content that we believe violates these Terms or applicable law. We may cooperate with law enforcement, regulators, rights holders and other competent authorities.

AI-generated or AI-edited content may be inaccurate, incomplete, offensive, unexpected, non-unique or similar to content generated for other users. We do not guarantee the uniqueness, accuracy, completeness, correctness, reliability, availability, legality, non-infringement, merchantability, fitness for a particular purpose, title, registrability or protectability of AI outputs.

You are solely responsible for reviewing, verifying and determining whether AI outputs are appropriate for your intended use, including whether they comply with applicable laws, third-party rights, industry rules and platform requirements. AI outputs should not be used as a substitute for professional advice.

Other users may generate the same or similar outputs. You have no claim against us or other users based solely on similarity or identity of AI outputs.

We and our licensors retain all rights, title and interest in and to the Services, Templates, Platform Assets, software, source and object code, models, algorithms, prompts, systems, workflows, trade names, trademarks, logos, service marks, domain names, design systems, data models, operational data, technical data, updates, modifications, improvements and derivative works.

Except for the limited rights expressly granted in these Terms, no rights, licences or interests are granted or transferred by implication, exhaustion or otherwise.

We may respond to copyright, trademark and other intellectual property complaints under applicable law, including the U.S. Digital Millennium Copyright Act where applicable and relevant Singapore copyright procedures where applicable.

If you believe content available through the Services infringes your rights, please send a notice to [email protected] with:

• identification of the work or right claimed to be infringed;
• identification and location of the allegedly infringing material;
• your name, email address, phone number and physical address;
• a statement that you have a good faith belief that the disputed use is not authorized by the rights holder, its agent or the law;
• a statement that the information in the notice is accurate and that you are authorized to act on behalf of the rights holder; and
• your physical or electronic signature.

If you believe material was removed or disabled by mistake, you may submit a counter-notice to [email protected] with information sufficient for us to evaluate the request. Repeat infringers or users who repeatedly violate rights may have their accounts suspended or terminated.

Our Privacy Policy explains how we collect, use, disclose, transfer, retain and protect personal data. By using the Services, you acknowledge that we will process personal data as described in the Privacy Policy.

We use reasonable administrative, technical and organizational safeguards designed to protect personal data and the Services. However, no internet or AI service is completely secure, and you provide information and use the Services at your own risk.

You may stop using the Services or request account deletion at any time through available account settings or by contacting us.

Without limiting any other rights or remedies, we may suspend, restrict, disable or terminate your account, subscription, access to the Services or access to User Content if:

• you violate these Terms or any applicable policy;
• your use creates security, legal, operational or reputational risk;
• your use materially degrades or may degrade the Services or other users' experience;
• your payment fails or remains unpaid after notice;
• we suspect unauthorized access, fraud, abuse or account compromise;
• we are required to do so by law, court order, regulator, payment processor, service provider or rights holder process;
• we discontinue the Services or a feature, in whole or in part; or
• your free account has been inactive for an extended period.

Where reasonably practicable and lawful, we will provide notice before termination or material restriction. We may act immediately for serious violations, security incidents, illegal activity, payment fraud, rights violations or urgent legal or operational risks.

Upon termination, you may lose access to your account, User Content, Templates, Platform Assets and paid features. We may retain information as described in our Privacy Policy or as required for legal, security, billing, tax, accounting, dispute resolution or legitimate business purposes.

Sections that by their nature should survive termination will survive, including ownership, payment obligations, restrictions, disclaimers, limitations of liability, indemnities, dispute resolution and governing law.

To the fullest extent permitted by applicable law, the Services, AI outputs, Templates and Platform Assets are provided "as is" and "as available." We disclaim all warranties, conditions and representations, express or implied, including warranties of title, non-infringement, merchantability, satisfactory quality, fitness for a particular purpose, accuracy, reliability, availability, security, interoperability and uninterrupted or error-free operation.

We are not responsible for third-party services, AI model providers, cloud providers, payment processors, analytics providers, app stores, websites, links, integrations or materials.

Some jurisdictions do not allow certain disclaimers, so some disclaimers may not apply to you.

To the fullest extent permitted by applicable law, we will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, revenue, goodwill, data, business opportunities, anticipated savings, reputation or use, whether based on contract, tort, negligence, strict liability or any other theory, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by applicable law, our total aggregate liability for all claims arising out of or relating to these Terms or the Services will not exceed the greater of: (a) US$100; or (b) the fees you paid to us for the Services in the 12 months before the event giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law.

You agree to indemnify, defend and hold harmless Adastra and its officers, directors, employees, contractors, licensors, service providers, successors and assigns from and against claims, demands, actions, damages, losses, liabilities, fines, penalties, costs and expenses, including reasonable legal fees, arising from or relating to:

• your access to or use of the Services;
• your User Content, AI outputs or use of Templates or Platform Assets;
• your breach of these Terms or applicable law;
• your infringement or violation of third-party rights;
• unauthorized use of your account; or
• your fraud, wilful misconduct, unlawful conduct or reckless conduct.

We may assume control of any defence subject to indemnification, and you will cooperate with us.

Except where prohibited by applicable law, and subject to the small claims exception below, any dispute arising out of or relating to these Terms or the Services, including any question regarding existence, validity, breach or termination, will be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre ("SIAC") in accordance with the SIAC Rules then in force, which rules are deemed incorporated by reference into this section.

The seat of arbitration will be Singapore. The tribunal will consist of one arbitrator. The language of arbitration will be English. The law governing this arbitration agreement will be the laws of Singapore. Judgment on the award may be entered in any court of competent jurisdiction.

Nothing in this section prevents either party from bringing a claim in small claims court where the claim qualifies, seeking urgent injunctive or equitable relief from a court of competent jurisdiction, or exercising non-waivable consumer rights.

To the fullest extent permitted by law, you and we agree to resolve disputes only on an individual basis and not as a plaintiff or class member in any class, collective, representative or consolidated proceeding.

Any claim or cause of action arising from the Services or these Terms must be filed within one year after the claim arises, unless a longer period is required by applicable law.

These Terms are governed by and construed in accordance with the laws of Singapore, without regard to conflict of law principles, except that mandatory local consumer laws may apply where they cannot be waived.

We may provide notices by posting them on the Services, sending them to the email address associated with your account, displaying in-product notices or using other reasonable channels. Notices are deemed received when posted or sent, unless applicable law requires otherwise.

You may not assign or transfer these Terms or your account without our prior written consent. We may assign or transfer these Terms in connection with a merger, acquisition, restructuring, sale of assets, financing or by operation of law.

If any provision is found invalid or unenforceable, the remaining provisions remain in effect. Our failure or delay to enforce a provision is not a waiver. These Terms, together with referenced policies, are the entire agreement between you and us regarding the Services.

We will not be liable for delay or failure to perform due to causes beyond our reasonable control.

The Services do not include internet access or telecommunications services. You are responsible for obtaining and paying for the internet, devices and telecommunications services needed to use the Services.

If you have questions about these Terms, please contact us at:

• Email: [email protected]